New EU Rule Requires Easy “Cancel Contract” Button for Online Sales

A recent update to EU consumer law will require many businesses selling online to offer a simpler, more accessible way for customers to cancel contracts within the standard 14-day cooling-off period. Under Directive (EU) 2023/2673, which amends the EU Consumer Rights Directive (2011/83/EU), traders who enter into “distance contracts” via online interfaces such as websites … Continue reading New EU Rule Requires Easy “Cancel Contract” Button for Online Sales